Penny – AI Expense Tracker

Welcome to the Penny App Support page. Here you'll find answers to frequently asked questions and resources to help you get the most out of Penny. If you need further assistance, please don't hesitate to contact us.

1. How do I log an expense?

You can log an expense by simply telling Penny about the expense. An expense requires some type of description, an amount, a category, and a date when it occurred. For example, "I spent $30 at Best Buy today. Categorize it as Shopping."

2. Can I edit or delete an expense?

Yes, you can edit or delete an expense. Tell Penny what you want to modify, like "Penny, delete the golf expense from yesterday."

3. How does the app categorize my expenses?

Penny uses AI-powered algorithms to automatically categorize expenses. You can also specify categories manually.

4. Is my data secure?

Your data is securely stored using Firebase services by Google. All data is encrypted, and we use industry-standard security measures. Read our Privacy Policy for more details.

5. How do I cancel my subscription?

You can manage or cancel your subscription through your Apple ID account settings. Open the App Store, tap on your profile icon, select "Subscriptions," and choose Penny to make changes. You can see the status of your subscription within the app by tapping on your profile pic.

6. How can I export my expense data?

Currently, we are working on adding an export feature. Stay tuned for updates in future releases!

7. Can I create multiple custom shortcuts for different expenses?

Yes! You can create as many custom shortcuts as you'd like for various expenses, categories, or stores. Ask Penny how to create a shortcut. Otherwise check out our Twitter/X account for more details.

8. How do I edit or delete a custom shortcut?

In the Shortcuts app, go to the My Shortcuts tab. Tap the "..." button to edit or swipe left on the shortcut to delete it.

9. What if Siri doesn't recognize my custom phrase?

Ensure your phrase is clear and unique. If you need to, rename the shortcut so it's more natural to you and easier to understand for Siri. Adding "with Penny" at the end of the name can help Siri understand that it's a shortcut associated with Penny. So consider changing the phrase to something like "Create a Festival Foods expense with Penny"strong> and see if that works better.

10. Who do I contact for support or feedback?

We'd love to hear from you! If you want to provide feedback, just tell Penny "I want to provide feedback". You can also ask her how to do things. If you want to send us a message, you can reach out on Twitter/X or send an email to PennyAIExpenseTracker@gmail.com.